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LTV / CAC Calculator

LTV / CAC Calculator

Calculate how much a single customer is worth over their lifetime (LTV) and what it costs to acquire them (CAC). A LTV:CAC ratio above 3:1 is the benchmark for sustainable growth.

한 번의 구매 평균 금액

한 달에 평균 몇 번 구매하나요?

고객이 평균 몇 달간 유지되나요?

개월

(매출 - 원가) ÷ 매출 × 100

%

신규 고객 1명을 데려오는 데 드는 비용

계산 결과

고객 LTV
360,000
LTV:CAC 비율
12.0:1
CAC 회수 기간
1.0개월
건강한 최대 CAC
120,000
LTV ÷ 3 기준

LTV:CAC 건강도

03:16:1+

공격적 확장 가능

LTV를 높이는 핵심 레버

구매 빈도 증가 — 리마케팅, 정기 구독, 리텐션 이메일로 재구매율을 높임

유지 기간 연장 — 온보딩 강화, 커뮤니티, 로열티 프로그램으로 이탈률을 낮춤

객단가 상승 — 업셀, 번들, 프리미엄 플랜으로 평균 거래 가치를 높임

What is LTV?

LTV (Lifetime Value) is the total revenue a customer generates throughout their relationship with your business. It accounts for repeat purchases and retention duration — not just a single transaction.

LTV = AOV × Purchase frequency (monthly) × Retention period (months) × Margin

LTV:CAC Ratio

The ratio investors and growth teams look at first. A ratio above 3:1 signals healthy growth. Below 1:1 means you're losing money on every customer you acquire.

RatioMeaningSignal
< 1:1Losing money on each customerDanger
1:1 – 3:1Thin marginsNeeds work
3:1+Sustainable growthHealthy
5:1+Room to accelerateScale aggressively

CAC Payback Period

How long it takes to recoup your customer acquisition cost. Under 12 months is ideal — longer timelines put pressure on cash flow. SaaS typically targets 6–18 months; e-commerce aims for 3–6 months.

CAC Payback = CAC ÷ (Monthly revenue per customer × Margin)

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